Terms & Conditions

Terms & Conditions

Last updated: July 2026

Welcome to UNSHAKEN.

These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

UNSHAKEN is an online clothing brand. If you have any questions about these Terms or your order, please contact us at:

Email: hello@unshaken.com

2. Products

We make every effort to ensure that product descriptions, images, colours, and sizing information are as accurate as possible.

However, colours may vary slightly depending on your screen or device settings.

All products are subject to availability.

3. Pricing

All prices shown on our website are displayed in the applicable currency and include VAT where required by UK law.

Prices may change without notice, but changes will not affect orders that have already been confirmed.

4. Orders

When you place an order, you will receive an email confirming that we have received it.

Your order is accepted only once it has been processed and dispatched.

We reserve the right to refuse or cancel an order where:

  • Payment cannot be authorised.

  • A pricing or product description error has occurred.

  • The item is unavailable.

  • Fraudulent or suspicious activity is suspected.

If payment has already been taken, any cancelled order will be refunded in full.

5. Payment

Payments are processed securely through trusted third-party payment providers.

UNSHAKEN does not store your payment card details.

6. Shipping

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by postal services, customs, weather conditions, or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for more information.

7. Returns & Refunds

Your rights to return products are explained in our Returns & Refunds Policy.

Nothing in these Terms affects your statutory rights under UK consumer law.

8. Intellectual Property

All content on this website, including logos, artwork, designs, graphics, photographs, product descriptions, and text, is owned by UNSHAKEN unless otherwise stated.

You may not reproduce, copy, distribute, or use any content without our prior written permission.

9. Acceptable Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to interfere with the operation or security of the website.

  • Copy or exploit our content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, UNSHAKEN shall not be liable for any indirect or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes liability where it cannot legally be excluded under UK law.

11. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on this page, together with the date it was last updated.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: hello@unshaken.com